TAK.gov

The One Time Code (OTC) is not emailed to you. It is provided by the authenticator you set up during on boarding. An OTC is a code that is valid for only one login session or transaction using a mobile phone or other device.

TAK.gov uses Keycloak which officially supports two authenticator apps, FreeOTP and Google Authenticator, to MFA with a One Time Code (OTC). You can also load the https://authenticator.cc/ Chrome extension in a browser - this assumes you can log in to a Chrome browser. TAK.gov also accepts DoD ECA certs in place of OTC. DoD ECA certs have hardware tokens options: https://public.cyber.mil/eca/. For those that have created an account on TAK.gov with a CAC/PIV issued by the USG, please use your CAC/PIV to log in to TAK.gov when the OTC authentication is not available to you.

When logged in, click the profile icon located in the top menu.

Visit your profile to link your CAC/PIV card or ECA certificate to your account.

THE FOLLOWING ONLY APPLIES TO GOVERNMENT EMPLOYEES (CIVILIAN OR DOD – NOT CONTRACTORS)

Your email username is the information before the @ symbol in the email address.

If your mail.mil email address changed to army.mil but the email username remained unchanged:

-OR-

If your navy.mil email address changed to us.navy.mil but the email username remained unchanged:

Visit your profile and follow the instructions to migrate your email account. If you do not see instructions, make sure your CAC is inserted and click the button to link your CAC certificate.

THE FOLLOWING ONLY APPLIES TO CONTRACTORS OR ANYONE WHOSE EMAIL USERNAME HAS CHANGED

1. Submit a support request below and include your new email address. You will receive a verification link at your new email address.

2. Log in to TAK.gov with your current credentials in your default browser and then select the link or copy and paste the link into the browser to complete the process.

TAK.gov will provide TAK software to state and local government agencies with domains listed on this GSA maintained resource: https://github.com/GSA/govt-urls/.Anyone is welcome to open an issue in the repo, or even better, make the additions according to pattern and submit a PR - GSA welcomes all contributions. Please reach out to the contact below for more information:

Search.gov Team
General Services Administration
search@support.digitalgov.gov | 202-969-7426
https://search.gov

You can also apply with a leo.gov email address obtained here: www.cjis.gov

Please use the link towards the bottom of the Developer Policies page to make specialized access requests: https://wiki.tak.gov/display/TPC/Developer+Policies+v2.

Contact Us

STOP! Please review the following top questions before submitting this form.

I'm being asked to enter a 'One Time Code' but not receiving any email from TAK.gov. Where do I get the code?

What applications can I use to MFA with TAK.gov? Is there a hardware token option available?

How do I view my profile?

I got a new CAC/PIV card or ECA certificate. How do I link it to my account?

My government issued email address changed. How do I migrate my TAK.gov account to the new email address?

My state or local government office does not have a domain that ends in .gov. How can I register to access the TAK software suite available to state and local government agencies?

I don't have access to some repositories needed for one of my current tasks. How do I go about getting access to the other projects on GitLab?